Privacy Policy

This Privacy Policy describes how Pinakin Labs ("we", "us") collects, uses, and shares information when you play our games Fun Charades and Switch Hit (each a "game") on iOS and Android. It applies to each game as distributed on the Apple App Store and Google Play, and is the policy linked from each game's Settings screen and store listings.

Our games are built on the same services, so one set of sections covers them all. They don't all use every service: the table shows what each game uses, and a section applies to a game only where the table says the game uses that service.

Our games at a glance

What our games collect

1. Sign-in with game services

If you use Google Play Games (Android) or Apple's game services such as Game Center (iOS), Google or Apple shares your player ID and player name with the game (on Play Games, also your avatar). In Fun Charades, signing in is optional; we receive your player ID and display name so we can link your progress, coins, purchases and custom decks to your account. In Switch Hit, the game signs you in automatically when it opens, and keeps your player name and ID on your phone so Settings can show who is signed in; it doesn't send them to us. Play Games itself collects analytics and diagnostics to run and improve the service, under Google's privacy policy; Apple runs its game services under its own privacy policy.

2. Usage statistics (Firebase Analytics)

Google Firebase Analytics records how a game is used: for example which screens are viewed, games played and decks opened in Fun Charades; and in Switch Hit, when a level starts and ends, its difficulty, how many balls it took, when a hint is used, when the share button is tapped, how far you get in the tutorial, purchases, and which ads were shown and what they earned. It also records basic device and app information (device model, operating system and version, app version, language, and when the game was first opened and last used) and your approximate location (country, region or city), which Google works out from your IP address; the IP address itself isn't kept. It works with pseudonymous identifiers: an app instance ID and a Firebase installation ID, random IDs created for your installation. In Switch Hit, these IDs aren't linked to your name, email address or phone number, Firebase Analytics doesn't use your device's advertising ID, and Firebase collects only in the released game, not in our development builds.

3. Crash reports (Firebase Crashlytics)

When something goes wrong, Firebase Crashlytics records what the game was doing when it failed (the stack trace), the device state at the time (device model, operating system version, app version, free memory and storage) and a Crashlytics installation ID.

4. Game settings changed without an update (Firebase Remote Config)

In games that use it, Firebase Remote Config lets us change a few settings without an app update, such as how often ads appear between levels and when the game asks for a rating. The game downloads these settings using its installation ID; it sends nothing else.

5. Advertising data

Our games show ads through Unity LevelPlay (ironSource), with ad networks including Google AdMob, Unity Ads and Meta Audience Network. To choose, show and measure ads and to prevent ad fraud, these partners collect: your device's advertising ID (Google's on Android; on iPhone, Apple's only if you allow tracking when the game asks); basic device information (model, operating system, language, screen size); whether certain apps are installed, such as app stores or the Facebook app; your approximate location, worked out from your IP address; which ads were shown, watched or tapped; and performance and diagnostic data such as load times and SDK errors, used to measure ad delivery and fix problems. We never collect precise location, and our games never ask for location permission. Your choices about ads are in section 10.

6. Purchases

In-app purchases are processed entirely by Apple or Google. We never receive your card or bank details, only a confirmation that a purchase happened, which we use to grant and restore what you bought. In Fun Charades, our in-app purchase library, Unity In-App Purchasing, also sends Unity a record of each purchase attempt: the product, price and currency, the store's transaction record, and basic device details (model, operating system, language, storage size, device boot time, the game's install time, and on iOS the vendor identifier), which Unity uses for purchase analytics under its own privacy policy (section 15). It never includes your name, email address or payment details. Manage or cancel subscriptions in your App Store or Google Play account settings.

7. Your progress

• Fun Charades saves your progress, settings, downloaded decks and custom decks on your device. When you sign in or sync, your progress, purchases, coins, unlocked decks, VIP status and custom decks are also stored on our servers (Google Firebase), so they can be restored on another device; if you share a deck by code, its content is stored there too so others can open it.
• Switch Hit saves your progress, streak, hints, collected player cards and settings on your device, and keeps a copy in your own account so it can come back on a new phone: in Play Games saved games on Android (when you're signed in) and in iCloud on iPhone. Google and Apple store that copy for you; we don't receive it and can't see it.

8. Reminder notifications

In Fun Charades, reminders come only if you turn them on, and you can turn them off again in the game's settings. In Switch Hit, a reminder can come when you've been away for a while, unless you turn it off in the game's Settings; it is scheduled on your phone and sends us nothing. You can also turn reminders off in your phone's settings.

9. Messages you send us

If you email us, we receive your email address and whatever you include in the message.

How we use, share and keep it

10. Advertising and your choices

• In the EEA, the UK and Switzerland, the game asks for your consent with Google's consent form before ads are personalised; if you don't consent, ads aren't personalised. You can change your choice any time in the game's Settings. Switch Hit asks before any ad loads and passes your choice to every ad partner.
• In Switch Hit, in US states with privacy laws: we don't sell your data for money, but under those laws ad partners' use of it for targeted ads can count as selling or sharing it. You can opt out any time in Settings → Ad privacy choices, and the game passes that choice to every ad partner.
• On iPhone, the game asks whether you allow tracking before it shares Apple's advertising identifier; you can change that any time in Settings → Privacy & Security → Tracking. If you don't allow it, ads aren't personalised with that identifier.
• On Android, you can reset or delete your advertising ID in your phone's settings.
• Buying a game's ad-removal product (Remove Ads; in Fun Charades also VIP) stops banner ads and the full-screen ads between levels or rounds. Videos you choose to watch for a reward stay available.

11. How we use information

• To run the game: save and restore your progress and purchases, and sync them across your devices where the game does that.
• To improve the game: find and fix crashes, see which levels or decks are too hard or too easy, and learn which features players use.
• To show and measure ads, including the videos you choose to watch for a reward (in Switch Hit, a hint or an extra ball), and give their rewards.
• To process and restore purchases, prevent fraud and abuse, and answer your messages.
• To show the reminders described in section 8.

In Switch Hit, we don't build profiles of individual players.

12. Where your data lives

Google provides Firebase as our service provider and processes this information for us under its terms, possibly on servers outside your country and outside India. Fun Charades' account data (purchases, coins, custom decks, sync data) is stored in Google Firebase (Firestore) data centres. Transfers are protected by the safeguards our providers offer, including standard contractual clauses.

13. Sharing

We share information only with the service providers that make our games work: Google (Firebase, AdMob, Play services), Unity (LevelPlay and ironSource, Unity Ads, and In-App Purchasing in Fun Charades), Meta (Audience Network) and Apple, and where the law requires it. Google Play Games and Play Games saved games are Google's own services, and Game Center and iCloud are Apple's, which you use under your agreements with them. Our ad partners receive the advertising data described in section 5 and use it under their own privacy policies to show and measure ads. These providers are bound by their own privacy commitments, and we require that they protect your data to the same or equal standard as described in this policy. We do not sell or rent personal information (for Switch Hit in US states with privacy laws, see section 10), and we do not share it for cross-context behavioural advertising beyond the ad partners described above.

14. Retention and deletion

• Crash reports are deleted after 90 days.
• Analytics event data is deleted after at most 14 months. Summary reports built from it (such as "how many players finished level 10") contain no identifiers and may be kept longer.
• Fun Charades' account data is kept while your account is active.
• Uninstalling a game stops its collection straight away; clearing its data or uninstalling it deletes the data on your device. Switch Hit's copy in your Play Games or iCloud account stays there until you delete it.
• Ad partners keep the advertising data they receive under their own privacy policies (section 15).
• You can see, manage or delete your Play Games profile and a game's Play Games data in the Play Games app or your Google Account; Game Center and iCloud are managed in your iPhone's Settings app.
• To delete your Fun Charades account data (sign-in link, synced purchases and decks), use our account deletion page or email pinakinlabsdev@gmail.com, telling us your player name and platform. We will verify and delete within 30 days.
• To ask us to delete the analytics and crash data from your device, email pinakinlabsdev@gmail.com with the game, your device model and roughly when you played. Because this data isn't linked to your name or email address, we may not be able to single out your records; if we can't, it is still deleted automatically on the schedule above.

General

15. Third-party privacy policies

Fun Charades uses all of the providers below except iCloud; Switch Hit uses all of them except Unity In-App Purchasing.

• Google (Firebase, AdMob, Play services, Play Games) — policies.google.com/privacy · Firebase privacy
• Unity (LevelPlay/ironSource, Unity Ads, In-App Purchasing) — unity.com/legal/privacy-policy
• Meta (Audience Network) — facebook.com/privacy/policy
• Apple (game services, iCloud) — apple.com/legal/privacy

16. Children

Fun Charades is a family-friendly game, but it is not directed at children under 13 (or the equivalent minimum age in your country). Switch Hit is made for players aged 13 and over and is not directed at children under 13 either. We do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, contact us and we will delete it.

17. Your rights

Depending on where you live, you may have rights to access, correct, delete, restrict or receive a copy of your personal information, to object to processing, and to withdraw consent (such as the ad-consent choice) without affecting the lawfulness of prior processing. EEA/UK residents may also lodge a complaint with their supervisory authority. California and other US-state residents have equivalent rights, including the right not to be discriminated against for exercising them. To exercise any right, email pinakinlabsdev@gmail.com.

18. Security

Data is encrypted in transit (TLS) and stored with reputable providers (Google Cloud / Firebase). No method of transmission or storage is completely secure, but we limit collection to what each game needs and restrict access to it.

19. Changes to this policy

If we change this policy, we will update it at this address and change the date at the top. Material changes will also be flagged inside the game concerned. If a game starts collecting something new, we update this page before that version is released.

20. Contact and governing law

This policy is governed by the laws of India. The data controller for each game is Pinakin Labs.